Legal

Global Rewards Privacy Policy

Last updated: January 1, 2024

Global Rewards and its affiliates (collectively referred to as "GLOBAL REWARDS", "we", "us") take its data protection responsibilities seriously. This Privacy Notice explains who we are, how we collect, use and share personal information about you, and how you can exercise your privacy rights. It applies to all individuals who access our website(s), engage in our products and/or services ("Services"), or who participate in our recruitment activities. We recommend that you read this Privacy Notice in full to ensure you are fully informed.

The Global Rewards entity responsible for your personal information will be the member of Global Rewards that originally collects your information. This will be explained at the point at which your personal information is first collected by the Global Rewards entity, for example when you or the business you work for engages us to provide a service to you.

1. What We Do

Global Rewards is a financial technology company that provides accounts payable automation, corporate card programs, and payment solutions to businesses across the United States. We process payments on behalf of our clients and their vendors, and we may collect personal information in connection with those activities. We are committed to processing that information responsibly and in accordance with applicable privacy laws.

2. Collection and Uses of Your Personal Information

We collect personal information about you in a variety of ways depending on how you interact with us. The categories of personal information we may collect include:

  • Identifiers: Name, email address, postal address, phone number, IP address, account username.
  • Financial information: Bank account details, payment card information, transaction history, accounts payable data.
  • Commercial information: Products or services purchased, obtained, or considered; other purchasing or consuming histories.
  • Internet or other electronic network activity information: Browsing history on our website, search history, interactions with our online services.
  • Professional or employment-related information: Job title, employer, business contact information.
  • Inferences drawn from other personal information: Profiles reflecting preferences, characteristics, behaviors, or attitudes.

3. Use of our website(s) or online services

When you visit our website or use our online services, we may collect information automatically through cookies and similar technologies. This information includes:

  • Your IP address and device identifiers
  • Browser type and operating system
  • Pages viewed and links clicked
  • Referring URL and time spent on pages
  • Geographic location (city/region level)

We use this information to operate and improve our website, analyze usage patterns, and provide a better user experience. We may also use it to send you marketing communications if you have consented to receive them.

4. Purchase or receive one of our services or as a business partner

When you or your business engages Global Rewards for our payment or card services, we collect personal information necessary to onboard your organization, verify identities, set up accounts, and deliver our services. This may include information about beneficial owners, authorized signers, and key business contacts. We use this information to fulfill our contractual obligations, comply with legal requirements, and communicate with you about our services.

5. Potential customer

If you submit an inquiry, request a demo, or otherwise express interest in our services, we will use the information you provide to respond to your inquiry, provide information about our products and services, and follow up regarding your interest. We may also use this information for marketing purposes, consistent with your preferences and applicable law.

6. Apply for employment with Global Rewards

If you apply for a position with Global Rewards, we collect personal information you provide as part of the application process, including your resume, work history, education, and references. We use this information to evaluate your application, conduct background checks (where permitted by law), and communicate with you regarding the position. We retain application information for a reasonable period following completion of the recruitment process.

7. Your Choices and Rights

Depending on your jurisdiction, you may have the following rights with respect to your personal information:

  • Right to know: You may request information about what personal data we have collected about you and how we use it.
  • Right to access: You may request a copy of the personal data we hold about you.
  • Right to correction: You may request that we correct inaccurate or incomplete personal data.
  • Right to deletion: You may request that we delete your personal data, subject to certain exceptions.
  • Right to opt out of sale: We do not sell personal information. If our practices change, we will provide notice and opt-out mechanisms.
  • Right to non-discrimination: We will not discriminate against you for exercising your privacy rights.

To exercise these rights, please contact us at payments@globalrewardsusa.com.

8. SMS / Text Messaging Communications

Global Rewards may send you text messages for transactional purposes (such as payment confirmations, alerts, and account notifications) or for marketing purposes, subject to your consent. Standard message and data rates may apply. Message frequency varies. You can opt out at any time by replying STOP to any text message from us.

9. Opt-Out Instructions

To opt out of marketing emails, click the "unsubscribe" link in any marketing email we send. To opt out of SMS messages, reply STOP to any text message. To opt out of other forms of direct marketing, contact us at payments@globalrewardsusa.com. Please note that even if you opt out of marketing communications, we may still send you transactional or service-related messages.

10. SMS Data Sharing Restriction

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

12. Access, Correction or Deletion of Your Information

You may request access to, correction of, or deletion of your personal information by contacting us at payments@globalrewardsusa.com. We will respond to your request within the timeframes required by applicable law. We may need to verify your identity before processing your request. In some cases, we may be unable to fulfill a deletion request if we are required by law to retain certain information.

13. Advertising and Marketing Choices

We may use your personal information to send you marketing communications about our products and services. You can opt out of marketing emails at any time by clicking "unsubscribe" in any email or by contacting us. We may also use third-party advertising partners to display ads about our services. You may opt out of interest-based advertising through the Digital Advertising Alliance at optout.aboutads.info.

14. Sharing Your Personal Information

We may share your personal information with the following categories of recipients:

  • Service providers: Companies that help us provide our services (e.g., payment processors, cloud hosting providers, analytics vendors).
  • Business partners: Financial institutions and card network partners involved in delivering our payment products.
  • Legal and regulatory authorities: Where required by law, court order, or regulatory requirement.
  • Successors: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

We do not sell your personal information to third parties for their own marketing purposes.

15. Sale of Personal Information

Global Rewards does not sell personal information as defined under applicable privacy laws, including the California Consumer Privacy Act (CCPA) and its amendments. We do not exchange personal information for monetary or other valuable consideration for the recipient's own purposes.

16. International Transfers

Global Rewards is based in the United States. If you are located outside the United States, please be aware that your personal information will be transferred to, processed, and stored in the United States, where data protection laws may differ from those in your country. By using our services, you consent to this transfer. We take steps to ensure that any transfers are conducted in accordance with applicable law.

17. Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. These measures include encryption, access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

18. Retention of Personal Information

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including complying with legal, accounting, and reporting obligations. The specific retention period depends on the type of information and the context in which it was collected. When personal information is no longer needed, we delete or anonymize it in accordance with our data retention policies.

19. Use of Cookies and other Web technologies

We use cookies and similar tracking technologies to collect information about your browsing activities on our website. Cookies are small text files stored on your device. We use the following types of cookies:

  • Essential cookies: Required for the website to function properly.
  • Analytics cookies: Help us understand how visitors use our site.
  • Marketing cookies: Used to deliver relevant advertisements.

You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of our website.

20. Forums and Chat Rooms

If we offer any public forums, chat rooms, or community features, any information you post may be visible to other users. Please exercise caution when sharing personal information in these spaces, as we cannot control how other users may use information you disclose publicly.

21. How to Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Global Rewards Inc.

Privacy & Compliance Department

Email: payments@globalrewardsusa.com

22. Updates to this Privacy Statement

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by posting the updated policy on our website with a new effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

23. Legal Disclosure

USA PATRIOT Act Disclosure

Important Information About Procedures for Opening a New Account

To help the government fight the funding of terrorism and money laundering activities, Federal law requires all financial institutions to obtain, verify, and record information that identifies each person who opens an account.

What this means for you: When you open an account or engage Global Rewards for payment services, we will ask for your name, address, date of birth (for individuals), and other information that will allow us to identify you. We may also ask to see your driver's license or other identifying documents, and for businesses, formation documents and beneficial ownership information.

Global Rewards is required to comply with the Bank Secrecy Act (BSA) and the USA PATRIOT Act (Uniting and Strengthening America by Providing Appropriate Tools Required to Intercept and Obstruct Terrorism Act of 2001). As part of our compliance program, we maintain a Customer Identification Program (CIP) and conduct ongoing monitoring of transactions for suspicious activity.

We may be required to report certain transactions or suspicious activity to the Financial Crimes Enforcement Network (FinCEN) or other regulatory authorities. In some circumstances, we may be prohibited by law from informing you that such a report has been made.

By engaging our services, you acknowledge that we may be required to collect this information and comply with these regulatory obligations. Failure to provide required information may result in our inability to establish or maintain a business relationship with you.

If you have questions about our compliance program, please contact us at payments@globalrewardsusa.com.